Conditions
1. Conclusion of contract, terms of payment
The contract between the tenant and landlord is considered concluded when the booking confirmation is sent. Payment is made with the booking. There are no reimbursements for a no-show. A replacement date can be agreed as a goodwill gesture.
2. Additional costs
The additional costs (such as electricity, gas, heating, etc.) are included in the rental price, unless they are expressly stated in the contract. Additional costs not included in the rental price will be settled at the end of the rental period and must be paid before departure.
3. Handover of the rental property; Complaints
The rental property is handed over to the tenant in a clean and contractual condition. If there are any defects or if the inventory is incomplete (inventory list in the kitchen) at the time of handover, the tenant must notify the key holder / landlord of this immediately. Otherwise the rental property is deemed to have been handed over in perfect condition. If the tenant takes over the property late or not at all, the entire contract price remains due.
4. Careful use
The tenant undertakes to use the rental property with care, to adhere to the house rules and to show consideration for the neighbors. In the event of any damage, etc., the landlord / key holder must be informed immediately. The rental property may only be occupied by the number of people specified in the contract. Subletting is not allowed. The tenant ensures that the roommates meet the obligations of this contract. If the tenant or roommate grossly violates the obligations of careful use or if the apartment is occupied by more than the contractually agreed number of people, the landlord / key holder can terminate the contract without notice and without compensation. This incurs additional costs for the tenant. There is a general ban on smoking in the premises. Pets are not allowed.
5. Return of the rental property
The rental property is to be returned on time in a tidy condition including inventory. The tenant is liable to pay compensation for damage and missing inventory.
6. Cancellation / changes to the rental agreement
The tenant can withdraw from the contract under the following conditions: from the booking date up to 60 days before arrival, a processing fee of CHF 180 is due and 30% of the payment is withheld. For cancellations from 60 to 41 days before arrival, 50% of the total contract price (including ancillary costs) will be charged; 40 to 0 days before arrival, the entire contract price is due.
The receipt of the notification by the landlord by email or at the booking office (on Saturdays, Sundays and public holidays, the next working day applies) is decisive for the calculation of the cancellation fee. In the event of premature rental termination, the entire contract price remains owed.
7. Force majeure etc.
If force majeure (environmental disasters, natural disasters, official measures, sale of the property, etc.), unforeseeable or unavoidable events prevent the rental or its continuation, the landlord is entitled (but not obliged) to offer the tenant an equivalent replacement property, excluding claims for compensation. If the service cannot be provided or cannot be provided in full, the amount paid or the corresponding portion will be reimbursed to the exclusion of further claims.
8. Liability
The landlord is responsible for a proper reservation and contract-compliant fulfillment of the contract. In the case of damage other than personal injury, liability is limited to twice the rent, unless there is gross negligence or willful misconduct. Liability is excluded for negligence on the part of the tenant or co-user, unforeseeable or unavoidable omissions by third parties, force majeure or events which the landlord, key holder, agent or other persons called in by the landlord could not foresee or prevent despite due care. The tenant is liable for all damage caused by him or his fellow users; culpability is presumed.
9. Use of WLAN in the holiday accommodation
The access data for the Internet may not be passed on to third parties. The landlord reserves the right to block certain pages. The tenant has to bear the costs when using chargeable services. The tenant is prohibited from using illegal content, making it accessible or distributing it. Furthermore, the tenant may not use the WLAN to send spam and must comply with the youth protection regulations. The landlord exempts himself from all third party damage caused by the unlawful use of the WLAN by the tenant.
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10. House rules
The house rules with all emergency numbers are posted in the kitchen.
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11. Applicable law and place of jurisdiction
Swiss law applies exclusively. 8000 Zurich is agreed as the place of jurisdiction.
12. In addition, the provisions of the Swiss Code of Obligations apply.
13. Travel Insurance
We recommend our customers to take out travel cancellation insurance.
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